How refunds work

Refund policies depend on the business you booked with: - If you cancel within the free cancellation window, any prepayment or deposit is refunded automatically - Refunds are processed back to your original payment method - Refund processing time: 5–10 business days depending on your bank If you believe you're entitled to a refund that hasn't been processed, contact our support team with your booking reference and we'll investigate. Note: Gift card purchases are non-refundable unless required by applicable consumer protection law.